Complaints<\/p>\n
If you are not satisfied with the answer you receive, we may reconsider your case. Please write to SPK:<\/p>\n
Complaints manager<\/p>\n
Managing Director<\/p>\n
SPK<\/p>\n
Box 54<\/p>\n
101 21 Stockholm<\/p>\n
E-post: klagomalsansvarig@spk.se<\/a><\/p>\n Describe what you think has gone wrong and who you spoke to in the first place. You can then expect a response within 14 days of our receipt of your complaint.<\/p>\n If you still do not feel able to accept the SPK’s decision, you can appeal to:<\/p>\n Allm\u00e4nna Reklamationsn\u00e4mnden<\/p>\n Box 174<\/p>\n 101 23 STOCKHOLM<\/p>\n ARN hears disputes between private individuals and companies free of charge.<\/p>\n Read more on the National Board for Consumer Complaint’s website>>.<\/a><\/p>\n The Swedish Consumers’ Banking and Finance Bureau is an independent advisory service that provides free advice on specific banking and securities matters. Write to:<\/p>\n Konsumenternas F\u00f6rs\u00e4kringsbyr\u00e5<\/p>\n Box 24215<\/p>\n 104 51 Stockholm<\/p>\n or telephone +46 (0) 8 22 58 00<\/p>\n